The Hooks Avenue Experience
Our product gallery operates on a by-appointment nature so every customer will be able to get full attention and the right education of their choice products without worrying about other walk-in crowds as we stagger our appointments. We provide live demos on the proper usage and maintenance of our products so customers know exactly what they are buying.
We are probably one of last few online stores that handles our own hand delivery services instead of outsourcing as we believe that will lead us to understanding our customers better.
To further our enhance your shopping experience with us, customers can choose to order any products and opt for cash payment during pick up.
P.s We still hand stamp every single shopping bag.
Behind the scene
The reason why we choose to stay put at our humble place instead of moving to a bigger rental space right in the heart of town is we are trying our best not to pass down hefty rental cost to our customers. In addition, we don't spend excessive budget on marketing and sponsorship as we don't wish to raise our price tags unnecessarily. Instead of traditional and mainstream media, we leverage our marketing efforts through social media.
Our Unique "Butler" Service
Extended to all existing Hooks Avenue customers, we provide product presentation service to customers during friends gathering, house warming and staycation etc. So instead of you dropping by our product gallery, we reach out to you and your loved ones. We offer up to 30% discount on group buys without even making a trip down to our product gallery!
Who Needs The Service?
- Customers who have no time to visit our product gallery.
- Customers who can't decide which model/colour and wish to try out the fit without disrupting their schedule.
- Customers who wish to enjoy group shopping with friends/families and enjoy great discounts.
How it works?
- Go to Hooksavenue.com and select desired products, screenshot and send photo via app messaging.
- Indicate Date/Time/Venue
- Confirm appointment
- Pay cash upon purchase & enjoy up to 30% VIP discount when you purchase more than $800 in a single checkout!