Hooks Avenue Goes Full Online
With effect from 1st May 2018, Hooks Avenue will be going full online. Afraid of not being able to "feel" your desired product before committing to it? Fret not, we have just implemented a 7 Day Money Back Policy so you can shop at ease. Simply return your purchase within 7 days from the date of receiving your product(s) and get a 100% refund without any questions asked. *Terms and Conditions may apply
Let's UNRAVEL + DISCOVER
Our Recent Reviews
Customer service was fantastic, I messaged them regarding my situation and they made the extra effort to accommodate my needs. Very impressive service -
Khoo Wen-En 19th September 2018
Hooks Avenue is fantastic service~~ Very very easy contact and very very very fast delivery!!! If you guys wanna shopping Hooks Avenue, don't worry about everything. Hooks Avenue is AWESOME!
Ps: special thank you to facebook messengers guy - Coba Kim 3rd August 2018
I've bought a couple of products from them and have yet to be disappointed. Their costumer service is second to none and the delivery times are incredible. I live in Germany and their shipping times are just as fast as local retailers! If you are thinking about buying from them, do it.
- Martin Holmann 18th June 2018
Purchased a set of additional lens for my friend as a Christmas Present last year. As my friend did not have the time to check if the lens could fit, it took quite awhile for my friend to check. I was only told a few weeks ago that there one side of the lens has defects which result the lens unable to fit in properly. Because this purchase was made last year, I decided to still contact the person in charge to see if they are able to do something about it. And to my surprise, the in-charge was very prompt in his reply and did not mind the purchase was done long ago. He even made the effort to deliver the very next day and asked questions only to understand what went wrong. Very efficient and attentive. Willing to go the extra mile. I will never hesitate to purchase from them or intro to my friends! - Jolene Jojohui 8th May 2018
It was a nice, easy and fast transaction with them. Very convenient. Thanks hooks avenue! - Adrian Dela Cruz 5th May 2018
3rd purchase from HA and i see the forth one coming too. Great service, item packed neatly and swift delivery!! Never disappoint! Thanks Hooks Avenue!! - Iz Amin 26th April 2018
I've already made a couple of purchases of the things I've been looking for that I can't get anywhere else in SG and the customer service plus after sales service is outstanding! With speedy replies and personalised assistance, of course I'll be purchasing more stuff again. Thanks so much guys!
- Gust Hatsuharu 6th April 2018
Great service and quality product.. definitely worth the trip down! - Silas Tan 3rd November 2017
"Great experience over at Hooks Avenue. Cool store which explains to why appointment is necessary. Amazing products over. Keith is simply amazing. He explains to every detail about the bag and listen attentively to what are my needs. Worth the time." - Ariff Safiee 20th Oct 2017
"Ordered online from them and they have provided an excellent and friendly service with prompt and clear replies to the queries that I had! Product came in good condition! Would definitely shop here again if I am looking for a new bag!" - Kian Hong Lim 29th May 2017
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